Privacy Policy

PRIVACY NOTICE

Privacy Policy

Effective Date: January 1, 2025
Company Name: The Candy Lady Cosmetics
Mailing Address: P.O. Box 1915, Cedar Hill, TX 75106, U.S.A.
Email: customerservice@thecandyladycosmetics.com

1. Overview

At The Candy Lady Cosmetics, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us online.

By using our site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect both personal and non-personal information to process your orders and improve your shopping experience.

Information You Provide:

When you interact with our website, you may provide the following information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party payment providers)

  • Account login details (if you create an account)

Automatically Collected Information:

When you visit our website, we may automatically collect:

  • IP address and browser type

  • Device information and operating system

  • Pages visited, time spent, and referring website

  • Cookies and tracking technologies (see Section 7 below)

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you about your purchase, account, or support inquiries

  • To send marketing emails and special offers (you may opt-out anytime)

  • To improve website functionality and user experience

  • To detect and prevent fraud or unauthorized transactions

  • To comply with legal obligations and business operations

4. Sharing Your Information

We value your trust and do not sell or rent your personal information to third parties.

However, we may share limited data with:

  • Service providers (such as payment processors, shipping carriers, and email marketing platforms) to perform business functions

  • Analytics partners (like Google Analytics) to understand website performance

  • Legal authorities, if required by law or to protect our company’s rights

All third parties are required to maintain the confidentiality of your data and use it only for authorized purposes.

5. Email Marketing and Communication

By subscribing to our mailing list, you agree to receive emails about new products, promotions, and updates. You can unsubscribe anytime by clicking the “unsubscribe” link in our emails or contacting us at customerservice@thecandyladycosmetics.com.

We comply with the CAN-SPAM Act and ensure that all marketing communications respect your preferences.

6. Protecting Your Information

We use industry-standard security measures to protect your data:

  • SSL encryption for secure transactions

  • Secure payment gateways that do not store full credit card details

  • Firewalls and access controls to prevent unauthorized access

While we take reasonable precautions, no system is completely secure. You share information at your own risk.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies help us:

  • Remember your preferences and shopping cart items

  • Analyze website traffic and user behavior

  • Provide personalized recommendations

You can adjust your browser settings to refuse cookies, but this may affect site functionality.

8. Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Opt-out of marketing emails or cookies

  • Request a copy of your stored data

To exercise your rights, contact us at customerservice@thecandyladycosmetics.com