Terms & Conditions
Terms & Conditions
Effective Date: January 1, 2025
Company Name: The Candy Lady Cosmetics
Mailing Address: P.O. Box 1915, Cedar Hill, TX 75106, U.S.A.
Email: customerservice@thecandyladycosmetics.com
1. Overview
Welcome to The Candy Lady Cosmetics website (“Site”). These Terms and Conditions (“Terms”) govern your use of our Site and the purchase of our products. By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully before placing any orders.
2. Use of the Website
You agree to use this Site only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the Site. Misuse of the Site, including attempts to hack, copy, or resell its contents, is strictly prohibited.
3. Product Information
We make every effort to display our products, descriptions, and colors as accurately as possible. However, actual colors may vary slightly depending on your device’s display settings. The Candy Lady Cosmetics reserves the right to modify product offerings, pricing, or descriptions at any time without notice.
4. Orders and Payments
All orders are subject to acceptance and availability. Once you place an order, you will receive an email confirmation. Payment must be made at the time of purchase. We accept major credit cards and other payment methods available at checkout.
We reserve the right to cancel or refuse any order for any reason, including suspected fraud or violation of these Terms.
5. Shipping & Delivery
Orders are processed in the order they are received. Processing and delivery times may vary based on demand, holidays, or shipping carrier delays. Once shipped, tracking information will be sent via email.
The Candy Lady Cosmetics is not responsible for lost or stolen packages marked as “Delivered” by the carrier.
6. No Returns or Exchanges
Due to the sanitary nature of our products, all sales are final. We do not accept returns, refunds, or exchanges. Please review your order carefully before completing your purchase.
If you receive a defective or incorrect item, contact us within 7 business days at customerservice@thecandyladycosmetics.com for resolution.
7. Promotions and Discounts
Occasionally, The Candy Lady Cosmetics may offer promotional discounts or codes. These offers are valid only during the specified promotional period and cannot be applied to previous purchases. Only one discount code may be used per order unless otherwise stated.
8. Intellectual Property
All content on this Site, including logos, product names, images, text, and design elements, are the property of The Candy Lady Cosmetics and protected by copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.
9. Limitation of Liability
The Candy Lady Cosmetics shall not be held liable for any damages, losses, or injuries resulting from the use or misuse of our products or website. All products should be used as directed. If irritation occurs, discontinue use immediately and consult a physician.
10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
11. Changes to These Terms
The Candy Lady Cosmetics reserves the right to update or modify these Terms at any time without prior notice. The updated version will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
The Candy Lady Cosmetics
P.O. Box 1915, Cedar Hill, TX 75106, U.S.A.
Email: customerservice@thecandyladycosmetics.com
